Constant Contact – Digital And Email Marketing Platform Review


You’re exploring email marketing platforms and Constant Contact has caught your eye. Let’s dive into its pros, cons, and features. Is it beginner-friendly? Customizable?

We’ll answer these questions and more in this detailed review.

Buckle up, as we take a deep dive into Constant Contact, helping you decide if it’s the perfect fit for your business goals.

Key Takeaways

  • Constant Contact is one of the oldest and most popular email marketing platforms.
  • It offers a beginner-friendly interface and a large library of prebuilt email templates.
  • Constant Contact provides insightful analytics for performance tracking.
  • The platform also offers lead generation and CRM solutions in addition to email marketing software.

What is Constant Contact?

Constant Contact is a digital marketing platform you can use to manage your email marketing campaigns efficiently and effectively.

It’s a user-friendly tool, perfect for beginners, with a host of features designed to make your life easier.

You’ve got a library of prebuilt email templates at your disposal, and the platform’s intuitive interface makes customization a breeze.

You’re also provided with insightful analytics to track your campaign’s performance.

But it’s not all about email marketing. You can also benefit from integrated social media management tools and a built-in CRM system for improved contact management.

However, be aware that as your contact list grows, plans could become costly. So, it’s important to consider if Constant Contact fits within your budget.

Key Features of Constant Contact

Your exploration of Constant Contact wouldn’t be complete without diving into its key features.

This platform provides a library of prebuilt email templates, making it easy for beginners to create professional-looking emails.

You’ll appreciate the intuitive user interface, designed to streamline your marketing efforts.

You can automate email sending, create landing pages, and even integrate with Shopify and WooCommerce.

The built-in Customer Relationship Management (CRM) system is another perk, allowing for efficient contact management.

You’ll also have access to insightful analytics, helping you track your campaign’s performance.

While there are limited customizations for email templates, the platform’s user-friendly nature and comprehensive features make it a strong contender in the email marketing arena.

Who is Constant Contact Best For?

If you’re running a small to medium-sized business and need an affordable marketing solution to build your email list, Constant Contact could be an ideal fit for you.

It’s particularly suitable for beginners in email marketing, thanks to its user-friendly platform and intuitive features.

The extensive library of pre-made email templates can save you time, while the robust analytics offer valuable insight into your campaigns’ performance.

If you’re juggling multiple roles, you’ll appreciate the integrated social media tools and built-in CRM system.

However, if you have a large contact list or need advanced automation, the platform might fall short.

Explore the 14-day free trial to determine if Constant Contact fits your needs.

Use Cases for Constant Contact

Whether you’re looking to streamline your email marketing efforts, manage your social media accounts, or better understand your campaign analytics, Constant Contact can serve as a valuable tool for your business.

For instance, if you’re launching a new product, you can easily create targeted email campaigns using the platform’s prebuilt templates.

If you’re a retailer, use Constant Contact to manage your e-commerce site’s promotions and newsletters. Non-profits can benefit from the platform’s donation tracking features.

And if you run a local business, you can use Constant Contact to manage your online presence across multiple social media platforms.

Regardless of your specific needs, Constant Contact provides a comprehensive marketing solution to help you connect with your audience and grow your business.


There are several key advantages you’ll notice when using Constant Contact for your email marketing needs.

It’s a beginner-friendly platform, there’s no need for any coding or email marketing experience. You’ll appreciate the modern email template editor that allows easy customization.

The platform is also integrated with social media management tools, making it a breeze to coordinate your online presence.

Moreover, the built-in customer relationship management (CRM) system makes contact management efficient and straightforward.

The platform provides easy-to-understand performance insights and analytics, allowing you to track your marketing efforts effectively.

These pros make Constant Contact a compelling option for businesses looking to simplify and enhance their email marketing strategy.

  • Beginner-friendly, no coding needed.
  • Features modern email template editor.
  • Integrated with social media tools.
  • Has built-in CRM system.
  • Provides insightful performance analytics.
  • Simplifies email marketing strategy.


Despite its many benefits, Constant Contact’s limitations could affect your business’s email marketing strategy.

For starters, the email templates, while extensive, offer limited customization options. This could stifle your creative freedom, especially if you’re looking to create a unique brand identity.

Also, if your contact list is large, the pricing plans could be expensive as costs increase with the number of subscribers.

The platform falls short in terms of advanced automation features, limiting your ability to execute sophisticated marketing campaigns.

The email templates may appear dated, which could potentially affect your audience’s perception of your brand.

Therefore, while Constant Contact does offer a host of features, it’s crucial to weigh these cons before committing to the platform.

  • Limited customization in email templates.
  • Pricing increases with subscriber numbers.
  • Lacks advanced automation features.
  • Templates may appear dated.

Alternatives to Constant Contact

Often, you might find that Constant Contact doesn’t quite meet your specific needs, and it’s perfectly okay to explore other email marketing platforms.

Mailchimp, for instance, is a popular alternative with a free plan and advanced automation features. SendinBlue’s free plan and affordable tiers make it a viable choice if budget is a concern.

If you’re looking for robust automation and personalization features, ActiveCampaign might be a better fit.

HubSpot, while a bit pricier, offers an all-in-one marketing, sales, and service platform. For businesses wanting to integrate email marketing with CRM, Zoho Campaigns is worth considering.

Final Verdict

In weighing your decision, you’ll find that Constant Contact offers a well-rounded, user-friendly email marketing platform, but may fall short for your needs if you’re seeking advanced automation or comprehensive email template customization.

Its intuitive interface and beginner-friendly features, coupled with insightful analytics, make it a solid choice for small to medium-sized businesses.

However, the limited customization and automation options could be a deal-breaker if you’re looking for more control and versatility.

While it provides a comprehensive suite of basic email marketing tools, the platform might seem expensive as your contact list grows.

Therefore, your final decision should hinge on whether its strengths align with your business needs, and if the cost justifies the benefits you’d receive.

Frequently Asked Questions

What Type of Customer Support Does Constant Contact Offer to Its Users?

You’re provided with highly rated customer support from Constant Contact. They offer assistance through live chat and phone. The extended support hours ensure you receive help whenever you need it.

Are There Any Training or Resources Available for New Users on Constant Contact?

Yes, there are plenty of resources for new users on Constant Contact. You’ll find step-by-step tutorials, webinars, and a knowledge base. They also offer a walkthrough when you first sign up.

How Does Constant Contact’s Email Deliverability Rate Compare to Other Platforms?

It’s generally high due to their strong anti-spam policies, but exact rates can vary based on your email content and sending practices.

Are There Any Limitations to the Kind of Integrations Constant Contact Can Support?

While Constant Contact supports many integrations, it’s not limitless. You may encounter some platforms or tools that it can’t integrate with. Always check their integrations list before assuming it’ll work with your preferred tools.

Does Constant Contact Offer Any Discounts for Non-Profit Organizations or Educational Institutions?

Yes, Constant Contact offers special discounts for non-profit organizations and educational institutions. You’re eligible for a 20% discount if you prepay for 6 months or a 30% discount for 12 months.

There are no reviews yet.

Add a Review
Your rating
Constant Contact
Free Trial

Take your marketing from meh to marvelous.

  • Pricing:
    Free Trial
  • Type of Tool:
    Digital & Email Marketing
  • Best For:
    Creating Email Campaigns
  • Learning Curve:

Get Tool