Salesloft – AI-Powered Revenue Workflow Platform Review


Is it true that Salesloft, an AI-powered revenue workflow platform, can revolutionize your sales process and significantly boost your performance?

You’ve probably heard the buzz about this platform, which prominent companies like IBM and Shopify have already integrated into their operations.

In this review, we’ll dissect Salesloft’s features, analyze user feedback, and evaluate its potential drawbacks.

We’re also going to compare it with similar platforms, such as Mailshake, to give you a well-rounded view.

Stick around and you might just discover the key to supercharging your sales strategy.

Key Takeaways

  • Salesloft is an AI-powered platform designed to improve sales team performance by centralizing communication and managing leads.
  • It is used by recognized companies like IBM, Shopify, Square, and Cisco, as well as various types of businesses, including Large Enterprises, Mid Size Business, Non Profit, Public Administrations, and Small Businesses.
  • Salesloft offers deployment options in the cloud, Saas, and web-based platforms, but does not support on-premise Windows or Linux.
  • The platform has received high ratings from users on G2 and Capterra, but there are some performance issues reported, including a clunky interface, poor call quality, difficulties with bulk importing contacts, and email formatting issues.

What is Salesloft?

Salesloft is an AI-powered platform designed to boost your sales team’s performance by centralizing communication, managing leads, and streamlining sales processes.

You’ll find it’s a comprehensive system that improves your team’s efficiency and effectiveness.

It’s utilized by recognized companies like IBM and Shopify, making it a trusted solution for large enterprises, mid-sized businesses, and even small businesses.

Salesloft’s key features include custom sales cadences, a one-click sales dialer, and sales opportunity management tools.

It also offers call recording for coaching and learning, along with actionable insights for sales managers.

However, be aware that some users have reported issues with the interface and call quality, as well as the high cost. Despite these, Salesloft remains a robust platform for your sales needs.

Key Features of Salesloft

Looking to streamline your sales processes? Consider the key features of Salesloft, which include:

Custom sales cadences: With Salesloft, you can easily create personalised sales cadences, ensuring a consistent approach to your sales process.

One-click sales dialer: The one-click sales dialer simplifies the task of reaching out to potential leads, saving you time and effort.

Sales opportunity management tools: Salesloft’s opportunity management tools give you a clear view of potential deals, helping you prioritize your sales efforts.

Actionable insights for sales managers: The platform’s analytics provide valuable insights into sales performance, enabling managers to identify areas for improvement and implement effective strategies.

Who is Salesloft Best For?

While these features make Salesloft an effective tool for optimizing sales processes, it’s essential to understand whether this platform suits your specific needs and business type.

Salesloft is highly beneficial for large enterprises and mid-sized businesses looking to streamline their sales workflow.

It’s also a choice platform for non-profit organizations and public administrations that need to manage extensive contact databases and drive revenue.

Small businesses may find value in Salesloft’s comprehensive features, but the cost may be prohibitive.

If you’re a sales development representative, an account executive, or a full-cycle rep, this platform offers you tools to improve your performance.

However, consider your budget and specific needs before committing to Salesloft to ensure it’s the best fit for you.

Use Cases for Salesloft

To understand how Salesloft can benefit your business, let’s dive into some practical use cases that showcase its potential.

Suppose you’re a sales manager looking to improve your team’s performance.

Salesloft’s AI-driven platform enables you to streamline your sales processes, manage leads effectively, and centralize communication.

For instance, IBM uses Salesloft to automate their sales cycles, resulting in improved performance and revenue generation.

If you’re experiencing difficulties tracking customer interactions, Salesloft can help. Shopify uses it to record customer conversations, providing valuable insights for coaching and learning.

For businesses like Square, Salesloft’s comprehensive analytics offer actionable insights to enhance sales strategies.

Whether you’re a large enterprise or a small business, Salesloft has use cases that can revolutionize your sales operations.


Delving into the advantages, Salesloft’s superior features provide a number of benefits that have the potential to boost your sales performance significantly.

It centralizes your communication, managing leads more efficiently and streamlining your sales processes.

This AI-powered platform is trusted by renowned companies like IBM and Shopify, making it a reliable choice for your business too.

Salesloft’s one-click sales dialer and messenger feature can revolutionize the way you connect with leads. Its forecasting tools and automated reminders help you manage sales opportunities effectively.

The platform also offers actionable insights through its analytics and reporting features, empowering you to make data-driven decisions.

If you ever face any issues, you’ll find comfort in knowing that Salesloft’s customer service is highly rated.

  • Salesloft boosts sales performance significantly.
  • Centralizes communication and manages leads.
  • Streamlines your sales processes efficiently.
  • Trusted by IBM and Shopify.
  • One-click dialer and messenger feature.
  • Offers actionable insights and analytics.
  • Highly rated customer service available.


Despite its impressive features, Salesloft does have its drawbacks that you need to consider.

Users often report issues with the platform’s interface, citing it as clunky and not user-friendly. This can slow down your workflow and lead to frustration.

There are complaints about the call quality which could negatively impact your communications with leads.

Another significant con is the high cost, especially for small to medium-sized businesses. The strict annual contract requirements may also deter some potential users.

Despite being an AI-powered platform, Salesloft’s automation features could be more comprehensive. Users have reported limited LinkedIn automation and inadequate reporting features.

The high spam rates due to lack of integrated warm-up can affect your email deliverability rates.

  • Interface is clunky, not user-friendly.
  • Call quality issues reported.
  • High cost for small businesses.
  • Strict annual contract requirements.
  • Limited LinkedIn, reporting automation.
  • High spam rates affect deliverability.

Alternatives to Salesloft

Given these challenges with Salesloft, you might be considering alternatives that offer similar features but with fewer drawbacks.

One such alternative is Mailshake, a more budget-friendly option with flexible pricing. Its user-friendly interface and personalized customer support make it a favorite among many businesses.

Another popular choice is HubSpot Sales Hub, known for its robust feature set, including appointment and meeting scheduling, and sales automation.

Salesforce Sales Cloud is another viable alternative, leveraging AI to enhance sales management and efficiency.

Consider these options for a more suitable sales outreach tool.

  • Mailshake
  • HubSpot Sales Hub
  • Salesforce Sales Cloud

Final Verdict

After considering all the features, benefits, and drawbacks, it’s clear that the final choice for a sales outreach tool depends on your specific business needs and budget constraints.

Salesloft shines with its robust features, such as streamlined sales processes, one-click dialer, and actionable insights for sales managers.

However, its high costs and performance issues may be a deal-breaker for some, especially small to medium-sized businesses.

Alternatives like Mailshake offer more flexible pricing and a user-friendly interface, which may be a better fit for your needs.

In the end, it’s about choosing a tool that delivers value for your investment, aligns with your sales strategies, and ultimately drives your revenue growth.

Frequently Asked Questions

How Secure Is the Data on the Salesloft Platform?

You’re safe with Salesloft. They’re committed to data security, employing stringent measures to protect your information. However, it’s always wise to review their security policy to understand how they’re safeguarding your data.

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  • Type of Tool:
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  • Best For:
    Optimizing Sales Processes
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