UserWay – AI-Powered Web Accessibility Solution Review


Searching for an efficient web accessibility solution? UserWay is the answer!

This AI-powered platform provides a comprehensive suite of features to make your website compliant with ADA law and WCAG guidelines.

With an easy setup process, intuitive dashboard, and detailed guidance, UserWay is a user-friendly and effective web accessibility solution.

See what it has to offer by reading our review and find out if it’s the right choice for you.

Key Takeaways

  • UserWay is an AI-powered web accessibility solution that helps clients achieve compliance with ADA, WCAG 2.1, and GDPR.
  • UserWay offers a range of features, including an accessibility audit, accessibility scanner, content moderator, and an accessibility widget with features like screen reader and contrast adjustment.
  • The UserWay Accessibility Audit is a paid feature that provides recommendations to resolve compliance issues.
  • UserWay offers different pricing plans based on website traffic and includes additional add-ons like White Label and Custom Branding.

What is UserWay?

UserWay is an AI-powered web accessibility solution that promises to do the heavy lifting for clients in achieving web accessibility compliance.

It offers a combination of detailed accessibility and automation to deliver a WCAG and ADA compliant website.

It also promises compliance to various governmental laws and regulations, such as ADA, WCAG 2.1, and GDPR.

One of its flagship features is the AI-powered accessibility widget, which is easy and quick to set up. With its excellent audits and recommendations, clients can easily resolve compliance issues.

UserWay is trusted by over 220 people who choose the site today.

Key Features of UserWay

You’ll find that UserWay offers three key features: UserWay Accessibility Audit, UserWay Accessibility Scanner, and Content Moderator.

The Accessibility Audit is a paid feature starting at $4,900 for standard websites and is conducted by UserWay’s team of experts. It provides recommendations to resolve compliance issues.

The Accessibility Scanner offers real-time accessibility monitoring, detecting violations of accessibility rules in new and existing content.

The Content Moderator helps check and weed out prejudicial and discriminatory content. With these features, UserWay ensures website accessibility and compliance.

Who is UserWay Best For?

UserWay is best for those who need to comply with ADA law and WCAG guidelines.

It provides comprehensive web accessibility solutions with its AI-powered widget and managed services.

Businesses that require constant manual reviews, updates, testing, and litigation support would benefit from UserWay’s managed services.

The UserWay widget is also extremely user-friendly and helps improve user experience, search rankings, and conversions.

It’s a great choice for businesses of all sizes, as plans are priced according to the size of the website and the number of page views per month.

With its easy-to-follow dashboard, comprehensive customer support, and step-by-step guidance, UserWay is an excellent choice for businesses looking to improve their web accessibility.

Use Cases for UserWay

As you can see, UserWay provides a comprehensive web accessibility solution for businesses of all sizes.

There are a variety of use cases where it can be beneficial. It can help businesses comply with ADA law and WCAG 2.1 guidelines.

It makes websites more accessible to people with disabilities, improving usability, search rankings, and conversions.

It can also be used to weed out prejudicial and discriminatory content. UserWay is simple to install and use.

It provides a range of solutions, including the UserWay widget, managed accessibility services, accessibility scanner, and web accessibility audits.

It’s a great choice for businesses looking for a reliable accessibility companion.


You’ll find that UserWay provides many advantages when it comes to making websites more accessible.

The AI-powered solution helps to quickly detect and fix accessibility issues across multiple websites.

It’s also easy to install and works with any website, regardless of the platform it’s built on.

The interface is intuitive and allows users to quickly find and fix problems, making it ideal for those with limited technical knowledge.

UserWay offers a free trial which allows you to use a limited feature set. This is great for testing out the platform before upgrading to the full version.

  • UserWay provides AI-powered accessibility solutions
  • Easy to install and works with any website
  • Intuitive interface for quick problem detection and fixing
  • Free trial version available for testing


Despite its many advantages, there are some drawbacks to using UserWay’s AI-powered web accessibility solution.

It can be costly to set up and maintain, depending on the size of the website. Also, the initial installation can be somewhat complicated, requiring considerable technical knowledge.

The AI technology can be limited in its ability to detect some web accessibility issues, such as those related to color contrast and font size.

While the AI technology is constantly learning and evolving, it can still take some time for the technology to recognize newly added website features.

For these reasons, UserWay may not be the best option for all websites.

  • Costly to set up and maintain
  • Initial installation is complex
  • Can’t detect all web accessibility issues

Alternatives to UserWay

Other than UserWay, there are several other AI-powered web accessibility solutions available.

AccessiBe is a popular choice with its AI-driven platform that automatically scans webpages and makes them compliant with WCAG 2.1 AA standards.

The platform also offers personalized support and guidance to ensure ongoing accessibility compliance.

Siteimprove is another great option for website owners who want to ensure their sites are ADA and WCAG compliant.

The platform offers a comprehensive accessibility audit and real-time scanning of websites to detect any errors or violations.

Wave is a free accessibility checker that provides detailed audits and recommendations for fixing accessibility issues.

It helps website owners to quickly identify accessibility issues and make the necessary corrections.

WebAIM is also a great alternative offering a range of web accessibility tools such as contrast checker, accessibility checklists, and automated accessibility testing.

Final Verdict

You can’t go wrong with UserWay as an AI-powered web accessibility solution.

It offers an easy installation process, supports multiple languages, and works with different CMS platforms.

The UserWay widget has fantastic features like adjustable contrast levels, font sizes, text spacing, highlighting, and animation control.

It’s trusted by over 220 people and is the go-to choice for many businesses. The platform offers comprehensive customer support.

UserWay helps businesses comply with ADA law and conform with WCAG 2.1 guidelines, so it’s the perfect choice for web accessibility.

Frequently Asked Questions

What Is the Cost of Userway?

UserWay’s subscription plans start from $49/month. Two months of free subscriptions are offered when purchasing a yearly plan.

How Easy Is It to Install and Integrate Userway?

UserWay is easy to install and integrate. It has a simple three-step process: configure, test, and add the code snippet. Detailed guides, screenshots, and videos are provided for support. It works with various CMS platforms and is universally applicable.

What Type of Customer Support Does Userway Offer?

Userway offers comprehensive customer support, including step-by-step guidance, FAQs, tutorials, live chat, and scheduled demos. They provide support regardless of the plan you choose, and you can work closely with their team on audits, monitoring, and other features.

Can I Customize the Userway Widget?

Yes, you can customize the UserWay widget. Change icons, select the accessibility button color, adjust font size, and more. Personalize the widget to fit your website’s needs.

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UserWay makes accessibility easy.

  • Pricing:
    Free Trial
  • Type of Tool:
    Web Accessibility Solution
  • Best For:
    Web Accessibility
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