Zoho Social – Social Media Management Software Review


You’re searching for an all-in-one social media management tool, aren’t you?

Welcome to our in-depth review of Zoho Social. We’re diving into its features, pricing, and user-friendliness.

You’ll discover if it’s the perfect fit for your business or if another tool might serve you better. So, get ready to find out if Zoho Social is the solution you’ve been hunting for.

Let’s get started, shall we?

Key Takeaways

  • Zoho Social offers a wide variety of tools and features for managing social media accounts and expanding online presence.
  • It is user-friendly and suitable for both beginners and experienced users.
  • The tool provides responsive customer support and prompt resolution of issues and queries.
  • Zoho Social is an affordable option for small businesses and digital marketers, with competitive pricing compared to other social media management tools.

What is Zoho Social?

Often, you might find managing multiple social media accounts challenging, but Zoho Social is a comprehensive tool designed to simplify this task for you.

It supports most major social networks, allowing you to schedule posts, monitor feedback, and assess your campaigns’ effectiveness.

You’ll appreciate the best-time predictions feature that helps increase engagement. Zoho Social also provides a clean, user-friendly interface that streamlines your workflow.

Its content approval process is efficient, making team collaboration a breeze.

However, like all tools, it’s not without its downsides. Some users have reported issues with the mobile app’s limited capabilities and delays in scheduling posts.

But overall, Zoho Social could be the all-around social media management tool you’ve been looking for.

Key Features of Zoho Social

With Zoho Social, you’ll find a variety of key features designed to simplify your social media management tasks.

This software allows you to create, schedule, and publish posts across multiple platforms including Facebook, Instagram, Twitter, and LinkedIn.

You’ll benefit from its monitoring capabilities, which let you track brand feedback in real-time.

Integration with Zoho’s Customer Relationship Management (CRM) system makes it easy for you to manage customer interactions and generate leads.

The reporting and analytics feature provides valuable insights into your campaign’s performance.

Zoho Social offers an intuitive, user-friendly interface and a wealth of learning resources to help you get the most out of the software.

It’s an all-around tool for managing your social media presence effectively.

Who is Zoho Social Best For?

Typically, you’ll find Zoho Social to be a great fit if you’re a small to medium-sized business owner, a digital marketer, or an agency looking for an efficient and affordable tool to manage your social media presence.

Its robust features make it an excellent choice for managing multiple social media accounts, scheduling posts, and monitoring your brand’s online reputation.

If you’re seeking to improve your social media engagement and increase your audience, Zoho Social’s predictive analytics can be a game-changer.

Even if you’re a freelancer or a social media influencer, you’ll appreciate the platform’s simplicity and user-friendly interface.

In essence, Zoho Social is best for anyone aiming to streamline their social media management and elevate their digital marketing game.

Use Cases for Zoho Social

Beyond the general applications, there are specific use cases where you can leverage Zoho Social to optimize your social media management.

If you’re a small business owner, you can use it to schedule posts across multiple platforms, saving you precious time.

Digital marketers can gain insights from Zoho’s in-depth analytics to fine-tune their strategy.

If you’re managing a team, Zoho’s collaborative features make it easy to review, plan and approve content together.

For agencies managing multiple clients, the ability to switch between brand profiles is a game-changer, streamlining workflows and increasing efficiency.

Its CRM integration proves invaluable for sales teams, turning social interactions into potential leads. Zoho Social can truly cater to a wide range of needs.


While you’re considering Zoho Social, it’s crucial to note that its intuitive interface, flexible scheduling options, and comprehensive analytics are just some of the many advantages it offers.

You’ll appreciate how easily you can navigate its user-friendly dashboard, scheduling posts across multiple social media platforms with a few simple clicks.

Its best-time predictions feature helps optimize your posts for maximum engagement.

With Zoho Social, you’re not just posting content; you’re also accessing a wealth of data about your audience and performance, helping you tailor your strategy effectively.

The affordability of this software, with plans starting from $10/month, makes it an attractive option for small businesses.

You’ll also find value in its integration with Zoho CRM, enhancing your lead generation efforts.

  • Zoho Social offers intuitive interface.
  • Flexible scheduling options available.
  • Comprehensive analytics for performance.
  • Dashboard is user-friendly and navigable.
  • Best-time predictions for maximum engagement.
  • Affordable plans starting at $10/month.
  • Integration with Zoho CRM offered.


Despite these advantages, you might encounter a few drawbacks while using Zoho Social.

The mobile app, for example, lacks the full functionality of the desktop version, hampering your on-the-go social media management.

Some users have reported a slight delay when scheduling posts, which could potentially disrupt your content calendar.

Although Zoho Social’s customer support is generally responsive, there have been instances where users didn’t receive clear or timely solutions to their problems.

The calendar view, while functional, could be more visually optimized for better clarity.

There have been a few glitches reported with account linking, preventing complete utilization of the platform’s features.

  • Zoho Social mobile app lacks full functionality.
  • Delays reported in scheduling posts.
  • Customer support occasionally unclear or slow.
  • Calendar view could be more visually optimized.
  • Glitches reported with account linking.

Alternatives to Zoho Social

In your search for the best social media management software, you might want to consider alternatives to Zoho Social. Hootsuite, Buffer, and Sprout Social are three worthy competitors.

Hootsuite offers robust analytics, extensive app integrations, and a range of pricing plans suitable for individuals to large businesses.

Buffer’s clean interface and straightforward scheduling features make it user-friendly, while Sprout Social shines with its in-depth reports and powerful social listening tools.

These platforms, like Zoho Social, offer free trials, so you can test drive and compare functionalities.

Final Verdict

Even though you’ve explored a myriad of social media management tools, it’s clear that Zoho Social could be your go-to solution, offering a good blend of affordability, functionality, and usability.

With its easy-to-use interface, it’s not hard to see why many small businesses and digital marketers prefer it.

Its wide range of features, including post scheduling, tracking, and real-time monitoring, make it a comprehensive tool for online presence management.

Although it does have a few shortcomings, such as limited mobile app capabilities, the overall positive user feedback and its competitive pricing make it a worthy contender.

To conclude, if you’re looking for a cost-effective, robust, and user-friendly social media management tool, Zoho Social might just be the right fit for you.

Frequently Asked Questions

What Kind of Training Resources Does Zoho Social Provide for New Users?

You’re in luck! Zoho Social offers extensive training resources for new users. There are detailed guides, how-to videos, and webinars. They also provide a help center with FAQs and a community forum for discussions.

Are There Any Discounts Available for Non-Profit Organizations or Educational Institutions on Zoho Social?

Yes, you’re in luck! Zoho Social offers special discounts for non-profit organizations and educational institutions. You’ll need to contact their sales team directly to learn more about these exclusive offers.

How Does Zoho Social Handle Security and Privacy of User Data?

Zoho Social takes your data security seriously. They’ve implemented stringent security measures, including encryption, firewalls, and secure data centers. They’re also committed to protecting your privacy and comply with data protection laws.

Is There an Option to Manage Multiple Social Media Accounts of Different Clients Separately in Zoho Social?

Yes, you can manage multiple social media accounts of different clients separately in Zoho Social. It’s designed to handle various clients, allowing you to switch between accounts with ease and maintain a unique presence for each.

Can Zoho Social Integrate With Other Marketing or Sales Software Besides Zoho Crm?

Yes, you can integrate Zoho Social with other marketing or sales software besides Zoho CRM. It’s flexible and can sync with a variety of platforms to streamline your marketing and sales efforts.

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